Based on a report by BrightLocal, getting reviews from your customers can be as simple as asking them.
Here are some of the report’s key findings:
1) 7 out of 10 consumers will leave an online review if they’re asked to.
2) 50% of consumers have been asked to leave a review about a business and actually did leave a review.
3) 20% of consumers asked to leave a review did NOT leave a review for that business.
In short, you can give your customers the opportunity to leave you valuable feedback by simply asking them to leave you a review. Odds are, they will, and then you can use this feedback to promote your reputation.
We recommend you respond to all your reviews both good and bad. Responding to your reviews shows you care about your customers and their experience. We recommend sharing your positive reviews across your social media channels. It’s important for every business to have a reputation marketing strategy in place to capitalize on it.
Sierra Marketing Partners can help you implement best practices in reputation marketing to to help drive more sales.
Contact us at renee.gray@sierramktpartners.com for more for more information.
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